RIGHT LINE TRADING

REFUND POLICY

Last Updated: Jan 17, 2026

Overview

Right Line Trading offers a limited refund policy that applies only to the AI AutoTrader software under specific conditions described below.

All other products, services, subscriptions, educational materials, and software access are final sale and non-refundable once a purchase is completed.

By purchasing from Right Line Trading, you acknowledge and agree to this Refund Policy.

1. AI AutoTrader 30-Day Money-Back Guarantee

Right Line Trading offers a 30-day money-back guarantee for the AI AutoTrader software only, subject to the eligibility requirements outlined below.

This guarantee exists solely as a commercial refund policy and does not represent or imply a guarantee of performance, profitability, or trading success.

Eligibility Requirements

A refund request for the AI AutoTrader will be considered only if all of the following conditions are met:

• The AI AutoTrader was purchased directly from Right Line Trading.

• The software was installed and configured by Right Line Trading staff.

• All strategies were run exactly as prescribed, without modification, pause, or override.

• Each strategy operated on a simulated trading account with a starting balance of $100,000.

• Strategies were run for a minimum of twenty (20) trading days within the thirty (30) calendar day evaluation period.

• Trading days are defined as days when the relevant market is open for trading; weekends and exchange holidays do not count as trading days and do not automatically extend the evaluation period.

• If fewer than twenty (20) trading days occur within the 30-day period solely due to exchange holidays or market closures, Right Line Trading may, at its sole discretion, consider the refund request provided all other eligibility requirements are satisfied.

• At least two (2) designated strategies failed to end the evaluation period with an account balance greater than $100,000.

• The customer provides verifiable trade logs and allows reasonable performance verification, including screen sharing or read-only review.

• Any technical issues were promptly reported, and reasonable troubleshooting efforts were made.

• The customer remained in full compliance with the Right Line Trading Terms of Service at all times.

Failure to meet any of the above conditions renders the refund request ineligible.

Refund Request Window

Refund requests must be submitted in writing within seven (7) calendar days following the conclusion of the 30-day guarantee period.

Refund requests must be sent to:

📧 [email protected]

Requests submitted outside this window will be automatically denied, and the sale will be considered final.

Refund Processing

If eligibility is verified, refunds will be processed within seven (7) business days.

Refunds may be issued using the original payment method or another reasonable method at Right Line Trading’s discretion.

Limitations & Exclusions (AI AutoTrader)

• Applies only to the initial AI AutoTrader purchase

• Applies only to simulated trading accounts

• One (1) refund per customer

• No partial refunds

• Financing fees, interest, installment fees, and third-party costs are excluded

• Refund eligibility is void if strategies were altered, paused, overridden, or improperly executed

Right Line Trading’s determination of compliance, performance verification, and refund eligibility shall be final and binding.

2. No Refunds on All Other Products & Services

Except for the AI AutoTrader 30-Day Money-Back Guarantee described above, all sales are final.

This includes, but is not limited to:

• Trading rooms and live trading access

• Educational courses or materials

• Subscriptions and memberships

• Software tools other than AI AutoTrader

• Professional trading tools

• Coaching, training, or consulting services

• Digital downloads or streaming content

Once access is granted or services begin, no refunds, credits, or charge reversals will be issued for any reason, including dissatisfaction, failure to use the product, or failure to cancel a subscription prior to renewal.

3. Subscription Cancellations

Subscriptions may be canceled at any time; however:

• Cancellations stop future billing only

• No refunds are issued for the current billing period

• Failure to cancel before renewal does not constitute grounds for a refund

Cancellation requests must be submitted via email to:

📧 [email protected]

4. Chargebacks & Disputes

Initiating a chargeback or payment dispute without first contacting Right Line Trading may result in:

• Immediate account suspension or termination

• Forfeiture of access to products and services

• Ineligibility for any future refunds

Right Line Trading reserves the right to dispute chargebacks and provide supporting documentation to payment processors.

5. Policy Updates

Right Line Trading reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the services constitutes acceptance of the updated policy.

Contact Information

For refund or cancellation inquiries, contact:

Right Line Trading
📧 [email protected]