Cancellation & Refund Policy

Right Line Trading
Last Updated: January 17, 2026

This Cancellation & Refund Policy governs cancellations and refunds for products and services offered by Right Line Trading (“Company,” “we,” “us,” or “our”). This policy applies to all customers and is incorporated by reference into our Terms of Service.

1. Overview

Right Line Trading provides digital products, software tools, educational services, and subscriptions.
All sales are final unless expressly stated otherwise in this policy.

Refunds are not guaranteed and are granted only in strict accordance with the conditions set forth below.

2. Subscription Cancellations

You may cancel a subscription at any time by submitting a written request to:

[email protected]

Important Notes:

• Cancellations must be submitted before the next billing cycle

• Cancellation stops future billing only

• No prorated refunds are provided

• Access continues until the end of the current paid term

• Failure to cancel before renewal constitutes authorization for the next charge

3. Refund Policy – General Rule

Except as expressly stated in Section 4 below:

• All purchases are final

• No refunds are provided for:

  • Subscriptions

  • Trading rooms

  • Educational content

  • Software tools

  • Digital products

  • User dissatisfaction

  • Trading losses

  • Failure to use the product or service

Once access to software, systems, or proprietary materials is granted, the sale is considered complete.

4. AI AutoTrader 30-Day Money-Back Guarantee (Limited & Conditional)

Right Line Trading offers a limited 30-day money-back guarantee for the AI AutoTrader software only.

This guarantee is a commercial refund policy, not a guarantee of performance, profitability, or trading success.

Eligibility Requirements

A refund request will be considered only if all of the following conditions are met:

1. The AI AutoTrader was purchased directly from Right Line Trading

2. The software was installed and configured by Right Line Trading staff

3. All strategies were run exactly as prescribed, without modification

4. Each strategy operated on a simulated trading account starting at $100,000

5. Strategies ran for a minimum of 20 trading days within a 30 calendar day window
   (Trading days are Monday–Friday, excluding market holidays)

6. At least two (2) designated strategies failed to finish the evaluation period with an account balance greater than $100,000

7. The customer provides verifiable trade logs

8. The customer allows reasonable performance verification, including screen sharing or read-only review

9. Any technical issues were promptly reported and reasonable troubleshooting efforts were completed

10. The customer remained in full compliance with the Terms of Service at all times

Failure to meet any of the above conditions renders the refund request ineligible.

5. Refund Request Process

• Refund requests must be submitted in writing to:
  [email protected]

• Requests must be received within seven (7) calendar days after the conclusion of the evaluation period

• Requests submitted outside this window will not be considered

6. Refund Processing

If approved:

• Refunds are processed within 7 business days

• Refunds are issued via the original payment method, when possible

• Refunds processed through Payment Depot or PayPal are subject to their respective processing timelines and policies

• Financing fees, transaction fees, interest, or third-party charges are non-refundable

Only one refund is permitted per customer.

7. Final Determination

Right Line Trading’s determination of:

• Compliance

• Performance verification

• Refund eligibility

Shall be final and binding.

8. Contact Information

For questions regarding cancellations or refunds, contact:

[email protected]